How to Manage Reputational Risk

Reputation Risk is the risk of loss resulting from damages to a firm's reputation, in lost revenue; increased operating, capital or regulatory costs; or destruction of shareholder value, due to an adverse or potentially criminal event even if the company is not found guilty. Reputational risk is a hidden danger that can pose a threat to the survival of the biggest and best-run companies. It can often wipe out millions or billions of dollars in market capitalization or future revenues and can occasionally result in a change at the uppermost levels of management.

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Presented by Mario Mosse
Thursday, May 10, 2018
24-hour on-demand access begins at 12:00 am ET
Session length: 90-minutes

About This Course:

Protecting a firm from excessive exposure to reputational loss and thereby avoiding the circumstances that would require the board of directors and senior management to be replaced, in order to restore stakeholder confidence in the firm’s governance and strategic direction, is an essential component of a credible and mature risk management program. In order to accomplish this goal:

• The highest standards of corporate governance and transparency must be adopted by the board, senior management and throughout the firm.
• The firm must have effective controls to ensure client and market suitability, product appropriateness, environmental, social and ethical responsibility, and compliance with laws and regulation.
• Values and behaviors must be clearly articulated and observed by all employees and officers of the company, and a monitoring process must be established to ensure compliance.
• The firm must commit to delivering both technical and management skills training to create the culture required to meet the established values of the firm.
• Performance appraisals and associated incentives must be established to reward good behavior beyond the achievement of results, reinforce accountability, and create consequences for behavior that is inconsistent with the company’s values

Areas to be covered during this session:
• How reputation risk differs from other corporate risks
• The consequences of damage to reputation
• Damage limitation and recovering trust
• Metrics for measuring reputation risk
• Attributing responsibility for managing reputation risk
• Best practice in reporting
• Effective risk mitigation strategies

Who Should Attend:
Banks; Asset Managers; Broker/Dealers; Insurance Companies and all other financial institutions; Supervisors; Financial Officers; IT professionals; Risk Officers; Internal Auditors; Operational Risk Managers; Compliance Officers; Board members; General (legal) counsel; Regulators who supervise or examine banks or financial institutions; C-Suite members; CBAs (Chartered Bank Auditors); CIAs (Certified Internal Auditors); CFEs (Certified Fraud Examiners); Team members who have an interest in expanding their knowledge of reputational risk.

How It Works:
This course will be available for a 24-hour period on the starting date and time published, to accommodate your schedule and time zone. During the session you will have the opportunity to submit questions to Mario. He will prepare a customized response to you within 72-business hours. Questions must be submitted during the 24-hour open course period. Included in your purchase is access the recording for 60 days following the original course date and a PDF of the course handouts.

Registration Fee:
Sustaining Member $89 |Contributing Member $99 |Non-Member $109

About Our Expert:
Mario Mosse is the President of MMosse Consulting, LLC, a company that provides risk management advice and training to the financial services industry. Mosse has significant experience in the areas of enterprise risk management, regulatory compliance, internal audit and project management at major financial services companies. He also has extensive knowledge of U.S. and international financial services and products (retail and corporate banking, securities brokerage, investment banking, asset management and life insurance) as well as risk management and internal control frameworks such as Basel III, Solvency II and COSO.

Mosse spent 18 years with Prudential Financial, Inc. where he was in charge of the company’s operational risk management program. Prior to that, he was the Chief Internal Control Officer for Prudential Securities and Vice President, Management internal Control of Prudential Investments. Prior to joining Prudential, Mosse spent 19 years with The Chase Manhattan Bank, N.A. where he was in charge of risk management and compliance for the Corporate Finance Sector, South America Regional Audit Executive, and Vice President, General Auditing.

Continuing Risk Learning Credits: 1

PRMIA Continuing Risk Learning (CRL) programs provide you with the opportunity to formally recognize your professional development, documenting your evolution as a risk professional. Employers can see that you are not static, making you a highly valued, dynamic, and desirable employee. The CRL program is open to all Contributing, Sustaining, and Risk Leader members, providing a convenient and easily accessible way to submit, manage, track and document your activities online through the PRMIA CRL Center. To request CRL credits, please email [email protected].

When

5/10/2018 10:00 AM - 11:30 AM
Eastern Daylight Time

Where

Virtual Training

Online registration not available.

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How to Manage Reputational Risk

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