PRMIA Institute Releases New Paper on Operational Resilience and COVID-19 - A New Age of Reason?
In the PRMIA Institute's latest paper, Operational Resilience and COVID-19 – A New Age of Reason?, authors Thibaud de Barmon and Simon Tweddle explore the latest developments in operational resilience, from regulatory updates to latest best practices.
The digitalization of customer channels, the growth of cyber threats, and the risk of abrupt changes in political and legislative environments will inevitably challenge resilience in new ways. At every step, difficult questions will be asked, unpleasant scenarios considered, and probably unpalatable decisions may be taken. Ultimately, their success or failure in these enterprises will boil down not only to their footprints or strategies but also skillsets, culture, and leadership.
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