R&D Metamorphosis Within Operations Division Of The Banking Industry
by Ashwin Baburaj
A featured article of our July 2021 edition of PRMIA's Intelligent Risk quarterly newsletter
The biggest gambling an operations team does, within a banking space, is the dependency of itself on the knowledge of its analyst. The analyst is responsible for making the user experience a better one, and most of these practices in the industry have been done without the complete understanding about the process or flow.
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